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Privacy Policy

Effective Date: 04/21/2026

1. Introduction

This Privacy Policy explains how Robert J. Avino, M.D., an affiliated physician of Palm Beach Orthopaedic Institute, P.A. (“we,” “us,” or “our”), collects, uses, and shares information when you visit robertavinomd.com (the “Website”) or otherwise interact with us online. By using the Website, you agree to the practices described in this Policy.

If you have questions, contact us at Te*******@**oi.com or at the address listed at the end of this Policy.

2. Information We Collect

Information you provide to us. We collect information you submit through contact forms, appointment requests, newsletter signups, or any other communication, including your name, email address, phone number, city or ZIP code, and the content of your message.

Information collected automatically. When you visit the Website, we and our service providers automatically collect certain technical information, including your IP address, browser type, device type, operating system, referring URL, pages visited, time spent on the Website, and the date and time of your visit.

Cookies and similar technologies. We use cookies, pixels, and similar technologies to operate the Website, remember preferences, measure performance, and understand how visitors interact with our content. See Section 4 for details.

Health information. Please do not submit detailed medical information, diagnoses, test results, images, or other protected health information through Website forms or email. Online communications are not guaranteed to be secure, and submissions are not covered by the same protections as communications directly with our clinical staff. For medical matters, please call our office.

3. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and schedule consultations;
  • Communicate with you about appointments, requests, or services;
  • Operate, maintain, and improve the Website;
  • Analyze usage and measure the performance of our marketing;
  • Comply with legal obligations and enforce our Terms of Use;
  • Protect the security and integrity of our systems.

4. Cookies and Tracking Technologies

The Website uses the following categories of cookies and tracking technologies:

  • Strictly necessary — required for the Website to function (e.g., security, load balancing).
  • Performance and analytics — help us understand how visitors use the Website, which pages are viewed, and where to improve (e.g., Google Analytics).
  • Marketing — help us measure the performance of campaigns and, where applicable, show relevant content on other platforms.

You can control cookies through your browser settings. Blocking certain cookies may affect how the Website functions. For Google Analytics, you can opt out using the Google Analytics Opt-out Browser Add-on at https://tools.google.com/dlpage/gaoptout.

5. How We Share Your Information

We do not sell your personal information. We may share information:

  • With service providers who host the Website, manage forms, send email, provide analytics, or otherwise help us operate the Website, subject to appropriate confidentiality obligations;
  • For legal reasons — to comply with a subpoena, court order, or other legal process, or to protect the rights, safety, or property of the practice, our patients, or the public;
  • In connection with a business transaction — such as a merger, acquisition, or reorganization;
  • With your consent — when you direct us to share your information with a third party.

6. Third-Party Services

The Website uses third-party services that may collect information directly from your browser, including Google Analytics and Google Tag Manager. These providers operate under their own privacy policies, which we encourage you to review.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect information submitted through the Website. No method of transmission over the internet or electronic storage is fully secure, and we cannot guarantee absolute security. You submit information at your own risk.

8. Data Retention

We retain information collected through the Website for as long as reasonably necessary for the purposes described in this Policy, to comply with legal obligations, to resolve disputes, and to enforce our agreements.

9. Your Choices and Rights

You may:

  • Unsubscribe from marketing emails at any time using the unsubscribe link in the email or by contacting us directly.
  • Request access, correction, or deletion of the personal information we hold about you by contacting us at [CONTACT_EMAIL]. We will respond consistent with applicable law.
  • Control cookies through your browser settings.

Depending on your state of residence, you may have additional rights under state privacy laws. To exercise any such rights, contact us at [CONTACT_EMAIL].

10. Children’s Privacy

The Website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete it.

11. Third-Party Links

The Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party site you visit.

12. Relationship to HIPAA Notice of Privacy Practices

This Privacy Policy addresses information collected through the Website. It is not a substitute for our Notice of Privacy Practices, which describes how protected health information created or received in the course of clinical care is handled under HIPAA. If you are an established patient, our Notice of Privacy Practices governs protected health information related to your care.

13. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this page. Material changes will be communicated through a prominent notice on the Website. Your continued use of the Website after changes become effective constitutes your acceptance of the updated Policy.

14. Contact Us

Robert J. Avino, M.D. c/o Palm Beach Orthopaedic Institute, P.A. 4215 Burns Road, Suite 200 Palm Beach Gardens, FL 33410 Phone: (561) 694-7776 Email: Te*******@**oi.com